Last Updated: October 26, 2023

Greetings, Creatures of the Night! Welcome to Costume Decor Hub, your premier destination for all things macabre and horrifyingly delightful. These Terms and Conditions govern your use of our website and purchases from our collection. By accessing our site or making a purchase, you agree to be bound by these terms.

1. ACCEPTANCE OF TERMS

By accessing CostumeDecorHub.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our website or services.

2. USER OBLIGATIONS AND RESPONSIBILITIES

Account Registration

When creating an account with Costume Decor Hub, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account

Prohibited Activities

You agree not to:

  • Use our website for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Submit false or misleading information
  • Use our products for any unlawful or harmful activities

3. PRODUCTS AND SERVICES

Product Descriptions

We take great care in describing our macabre merchandise, including:

  • Apparel and Costumes
  • Axes & Cleavers (decorative purposes only)
  • Bloody Chop Shop Décor
  • Body Part Décor (simulated)
  • Classic Horror Décor
  • And other horrifyingly delightful items

While we strive for accuracy, product colors may vary slightly due to monitor settings. All props are for decorative use unless otherwise specified.

Age Restrictions

Certain items may have age restrictions. By purchasing from us, you confirm you are of legal age to purchase these items in your jurisdiction.

4. ORDER AND PAYMENT TERMS

Order Process

All orders require 1-2 business days for processing by our ghouls before shipping.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Shipping

Standard Shipping: $12.95 via DHL or FedEx – Delivery within 10-15 business days after shipping

Free Shipping: Available for orders over $50 via EMS – Delivery within 15-25 business days after shipping

We ship worldwide excluding some remote areas and parts of Asia. Shipping times are estimates and may vary.

Pricing and Taxes

All prices are in US dollars. Customers are responsible for any customs duties, taxes, or fees imposed by their country.

5. RETURN AND EXCHANGE POLICY

We accept returns and exchanges for most items within 15 days of receipt.

Eligibility Requirements

To be eligible for return or exchange, items must be:

  • In original condition, unworn and unused
  • In original packaging with all tags attached
  • Accompanied by original receipt or proof of purchase

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

  • Fangs & Teeth
  • Opened or used Costume Accessories
  • Used Drinkware
  • Damaged or worn items

Return Process

Contact our Support Wraiths at [email protected] within 15 days of receipt. Return shipping costs are the customer’s responsibility unless the return is due to our error.

6. INTELLECTUAL PROPERTY

All content on CostumeDecorHub.com, including:

  • Website design and layout
  • Product descriptions and images
  • Brand name and logo
  • Written content and creative concepts

are the exclusive property of Costume Decor Hub and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. LIMITATION OF LIABILITY

Costume Decor Hub shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or data
  • Damages resulting from product misuse
  • Delivery delays due to circumstances beyond our control

Our total liability shall not exceed the purchase price of the products in question.

8. PRIVACY AND DATA PROTECTION

We respect your privacy and are committed to protecting your personal information. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your data.

9. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions.

10. CHANGES TO TERMS

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Continued use of our site constitutes acceptance of modified terms.

11. CONTACT INFORMATION

If you have questions about these Terms and Conditions, our support wraiths are lurking in the shadows, ready to assist:

Email: [email protected]

Address: 1451 Clay Street, Indianapolis, IN 46219 USA